Granite State College: University System of New Hampshire

Service and Hospitality Management (B.S.)

B.S. Public Service Management

Advance your career in the business and management aspects of the hospitality field. If you have an earned associate degree from a regionally accredited college in hospitality services, tourism, a related field, or the equivalent in professional licensure or advanced training, you meet the admission requirement for this program. GSC’s B.S. in Service and Hospitality Management degree prepares students for a variety of careers in the hospitality services, hotel, travel and tourism, and food service industries. Courses in the program emphasize strong communication, organizational and interpersonal public relations, marketing, leadership, and project management. Graduates acquire the management competencies required in service and hospitality positions that demand high-level leadership and problem-solving skills. Specific careers may include: Hotel Manager, Event/Conference Planner, Travel and Tourism Director, Food Service Manager, Facilities Manager, Customer Service Manager, and Concierge.  

Students will:

  • build on expertise through the attainment of new knowledge in service and hospitality management.
  • develop management capacity to enhance individual and organizational performance.
  • assess service logistics in a variety of service environments.
  • apply various service systems to construct customer relationship platforms.
  • integrate management theories in an applied field to improve efficiency and effectiveness of organizations.

Flexible delivery formats such as evening, online, hybrid, and weekend intensive courses ensure that the program is accessible to working adults of all ages. In addition, this degree allows a seamless transition from the associate to the baccalaureate degree. See a list of required courses for this program on our Curriculum Map. Download a printable version of the curriculum map.